Our commitment
WYNTER Express Services LLC, doing business as Wynter Express Tax & Financial Services, is committed to improving access to our website, information and services for people with disabilities.
We want visitors to be able to learn about our services, explore educational resources, connect with our professionals and request assistance in a way that works for them.
This statement applies to the public website at wyntertaxpro.com. It also explains how to contact us when a website feature or a linked service creates an accessibility barrier.
Our accessibility approach
The Web Content Accessibility Guidelines, known as WCAG, provide recommendations for making digital content more accessible. We use WCAG 2.2 Level AA as a reference and improvement target for our website.
Our current status
A complete sitewide conformance assessment has not been completed. We do not claim verified WCAG conformance. Accessibility may vary across individual pages, older content and third-party services.
Publishing this statement does not replace accessibility testing or the practical work needed to identify and address barriers.
Using our website
Our accessibility priorities include:
- Clear headings and a logical reading order.
- Descriptive links and understandable instructions.
- Readable text and sufficient contrast.
- Keyboard access and visible focus indicators.
- Meaningful text alternatives for informative images.
- Layouts that support different screen sizes and browser zoom.
- Form labels, instructions and error messages that help visitors complete a task.
These are improvement priorities, rather than a statement that every existing page has been tested or meets every requirement.
If information appears only in a flyer, image, video or downloadable document and you need another format, please contact us.
Forms & outside platforms
Our website may link to or embed outside services for appointment scheduling, forms, account access, payments or other functions. Those services may use different designs and accessibility features.
We cannot independently guarantee the accessibility of every third-party interface. If a linked or embedded service prevents you from completing a task, tell us which service you were using and what you were trying to accomplish.
We will work with you to identify an appropriate alternative for the task where reasonably available. For sensitive tax information, that alternative must also protect confidentiality.
Request assistance
You can contact us directly if you need help accessing information, scheduling an appointment or using a website feature. You do not need to complete an online form to request accessibility assistance.
If you use a telecommunications relay service, you may use it to contact our listed telephone number.
Protect your information
Please do not include Social Security numbers, bank information, tax returns, identification documents or account passwords in an accessibility email. We can discuss an appropriate way to provide sensitive information if it is needed for your service request.
Report an accessibility barrier
The following details can help us understand and investigate a problem. Share whichever details you are comfortable providing:
- The page address or name of the feature.
- The task you were trying to complete.
- What prevented you from completing it.
- Your device, browser or assistive technology, if you wish to share that information.
- Your preferred way for us to respond.
You do not need to disclose a diagnosis or medical history. We will review the concern and follow up using the contact information you provide. Resolution time may depend on the issue and whether an outside service provider is involved.
Ongoing improvements
Accessibility is an ongoing responsibility. As we update our website, we intend to consider accessibility in content, navigation, forms and design decisions.
Visitor feedback helps us identify barriers that may not otherwise be apparent. We may revise this statement as our website, services and accessibility work evolve.